Privacy Policy 

Consent to Treatment

Before any treatment is carried out, your informed consent will always be sought. At Village Foot Health, I will explain the nature of the treatment, the expected duration, and the cost before we begin. You will have the opportunity to ask questions and discuss any concerns so that you can make a fully informed decision about your care.

Your consent is entirely voluntary, and you may withdraw it at any time. Treatment will only take place once you are comfortable, understand what is involved, and have agreed to proceed. This ensures that every appointment is transparent, professional, and focused on your wellbeing and peace of mind.

Privacy and Data Protection

At Village Foot Health, I take your privacy seriously and handle all personal information in accordance with the UK General Data Protection Regulation (GDPR).

I collect personal data such as your name, address, contact details, date of birth, and relevant medical information in order to provide safe and effective foot health treatment. This information helps me assess your needs, deliver appropriate care, and keep accurate clinical records.

All data is stored securely — either in password-protected digital files or locked physical records — and is never shared with third parties unless required by law or with your explicit consent (for example, if referral to another healthcare professional is necessary).

I retain treatment records for the period recommended for healthcare professionals (typically seven years from the date of your last treatment, or longer if required by law or professional standards). After this time, your data will be securely deleted or destroyed.

You have the right to access, correct, or request deletion of your personal information at any time.

If you have any questions or concerns about how your information is used, please contact me directly.

Use of Photos and Videos

At Village Foot Health, I respect your privacy and dignity at all times. On occasion, photographs or short video clips may be taken for professional purposes — such as clinical record keeping, treatment progress, or educational and promotional use on the website or social media.

Any identifiable images or videos of clients will only be taken and used with your explicit, written consent. You are under no obligation to agree, and your decision will not affect the care or treatment you receive.

If you give consent, you can withdraw it at any time, and the image or video will be removed from use and deleted wherever possible.

Images used for clinical records are stored securely, in line with GDPR requirements, and are never shared publicly without prior consent.